Shipping and returns

Shipping your order

Generally, shipments are made within 2 days after receipt of payment, via PAC [longer term, lower price; with tracking] and or ECONOMIC [fixed amount for Brazil; without tracking], and delivered without a subscription. If you prefer SEDEX delivery [shorter term, higher price] choose this option in the 3 stage of your order: Shipping Method. Whichever choice you make, your purchase follows with appropriate packaging and insurance included ... Deliveries to other countries will be made by SEDEX INTERNACIONAL

Therefore, shipping charges include handling, packaging and postage costs. Handling fees are fixed, while transportation rates vary according to the total weight of the order and the destination zip code, except for the ECONOMIC mode that is fixed for Brazil. We advise you to place a single order with all your products; however, the ECONOMIC mode cannot exceed 2Kg and therefore, when buying more than one item, DO NOT USE THIS MODE; as we will have to cancel your order and propose to you to redo that order using the PAC mode. We cannot combine two different orders placed separately, and shipping charges will apply for each one. In case of loss by the Post Office, as soon as the Post Office confirms this to us - up to 15 days after the end of the normal period for the chosen option - another item will be sent to you, without additional expenses.

Yaosh Edison - CYC